Love & Celebration

FAQs

What if I need to return my engagement ring?

All engagement rings purchased online may be returned for up to 30 days from the date of original purchase for a refund or exchange. The engagement ring must be in saleable condition, include all product documentation (e.g., Tiffany Diamond Certificate, or Coloured Stone or Diamond reports) and be accompanied by a sales receipt.

Tiffany & Co. offers complimentary shipping for any item that you would like to return. Click Here to request a return.

We are not able to accept any personalised or engraved items for a refund or exchange.

If you have purchased an engagement ring in our Tiffany & Co. store, the merchandise may be returned for a refund or exchange up to 30 days from the date of original purchase in the same store. 

For more information, please contact our Client Care Centre.

 

 

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Love & Celebration